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Billing & revenue integration

Konnektive CRM reporting & revenue

Turn customers, orders, transactions, products, recurring purchases, refunds, and chargebacks into 34 governed metrics for dashboards, agent answers, and cross-channel reporting.

What you can do with Konnektive in Maven

Maven models Konnektive CRM into 34 governed metrics from the semantic layer. Track Order Count, Order Gross Revenue, Order Net Revenue, Order Refunds and Order Units, break results down by Financial status, Fulfillment status, Customer type and Customer Acquisition Cohort, and report Konnektive alongside HubSpot CRM, Shopify and Google Analytics 4 without rebuilding exports or metric logic for every report.

What you can measure

34 Konnektive CRM metrics you can use consistently

Maven keeps Konnektive numbers consistent across dashboards, reports, and answers so the team is not debating which spreadsheet is right.

Order Count

Orders represented by the order-level ecommerce fact

Order Gross Revenue

Gross revenue at order grain

Order Net Revenue

Net revenue at order grain

Order Refunds

Refund amount at order grain

Order Units

Units sold at order grain

Order Tax

Tax amount collected on order-level ecommerce rows.

Order Discounts

Discount amount applied on order-level ecommerce rows.

Order Shipping

Shipping amount charged on order-level ecommerce rows.

Orders

Ecommerce orders placed at daily platform grain

Show all 34 metrics

Gross Revenue

Gross ecommerce revenue before refunds and discounts at daily grain

Net Revenue

Net ecommerce revenue after refunds and discounts at daily grain

Ecommerce Discounts

Discount amount applied to ecommerce orders at daily platform grain

Ecommerce Refunds

Refund amount on ecommerce orders at daily platform grain

Units Sold (Ecommerce)

Ecommerce units sold across orders at daily platform grain

AOV

Average order value — net revenue divided by orders

Ecommerce Completed Orders

Completed ecommerce orders at daily platform grain.

Ecommerce Cancelled Orders

Cancelled ecommerce orders at daily platform grain.

Ecommerce Subtotal Revenue

Ecommerce subtotal revenue before tax, shipping, discounts, and refunds.

Ecommerce Tax

Tax amount collected on ecommerce orders at daily platform grain.

Ecommerce Shipping

Shipping amount charged on ecommerce orders at daily platform grain.

Ecommerce Product Units Sold

Units sold for the product at daily grain.

Ecommerce Product Revenue

Gross product revenue before line-level discounts.

Ecommerce Product Discounts

Line-level product discounts.

Ecommerce Product Net Revenue

Net product revenue after line-level discounts.

Ecommerce Product Orders

Distinct orders containing this product.

MRR

Current monthly recurring revenue from subscriptions in active-like statuses; exact status mapping varies by billing platform and some platforms exclude trials

Subscription Count

Subscription records at subscription grain across connected billing platforms

Subscription Quantity

Subscribed seat/unit quantity.

Subscription Charge Count

Recurring charges at charge grain across connected billing platforms

Subscription Charge Revenue

Total recurring charge amount.

Subscription Charge Subtotal

Charge subtotal before tax, shipping, and discounts.

Subscription Charge Tax

Tax charged on the recurring charge.

Subscription Charge Shipping

Shipping charged on the recurring charge.

Subscription Charge Discount

Discount applied to the recurring charge.

Questions you can ask

Just ask Maven about Konnektive

Maven’s agent answers in plain language with the right metric definitions applied automatically. These are real, verified questions it can run today.

How many ecommerce orders did we get per week over the last 12 weeks?

Show ecommerce refunds by platform

Show cancelled orders by financial status

Show order discounts by customer type

How it works

Connect Konnektive CRM, then map the first workflow

No SQL, no warehouse setup, no data engineer. Connect the source, then Maven models the fields needed for the first trusted workflow.

Step 1

Connect Konnektive CRM

Authorize or configure Maven from the Data Sources screen, then pick the account and workspace to sync.

Step 2

Maven syncs and models the data

Maven pulls your Konnektive CRM data (7 objects) and models it into governed, conformed tables — no SQL, warehouse, or pipeline setup required.

Step 3

Report, ask, and automate

Ask questions in natural language with the Maven agent, drop the metrics into dashboards, set alerts on what matters, and schedule deliveries to your team.

What Maven syncs from Konnektive

Customer identity, source, and LTVOrders and attributionOrder product and purchase linesCharges, refunds, and chargebacksTransaction product and rebill linesRecurring purchase stateProduct catalog and costs

Works well with

Report Konnektive alongside the rest of your stack

FAQ

Konnektive CRM reporting questions

What Konnektive CRM metrics can I report on in Maven?

Maven exposes 34 governed Konnektive CRM metrics, including Order Count, Order Gross Revenue, Order Net Revenue, Order Refunds, Order Units and Order Tax — each defined once so it means the same thing in every report.

What can I break Konnektive CRM performance down by?

You can break Konnektive CRM metrics down by Financial status, Fulfillment status, Customer type, Customer Acquisition Cohort, Order type, Product, Vendor and Product Type, and more.

Can I combine Konnektive CRM with other data sources?

Yes. Konnektive CRM reports alongside sources like HubSpot, Shopify, Google Analytics 4 and Google Ads. Maven models every source into one governed layer, so you can blend them in a single dashboard, report, or question.

What Konnektive CRM data does Maven sync?

Maven syncs customer identity, source, and LTV, orders and attribution, order product and purchase lines, charges, refunds, and chargebacks, transaction product and rebill lines and recurring purchase state, and more from Konnektive CRM.

How often does Konnektive CRM data sync to Maven?

Maven keeps Konnektive CRM data on scheduled refreshes after the source is connected, with sync status visible in the workspace before reports are shared.

Is my Konnektive CRM data secure with Maven?

Yes. Maven encrypts integration credentials and tokens, scopes access to the workspace, and uses the connection only to sync the reporting data needed for governed analytics.

Ready to see the first report your team can trust?

Bring one report where the numbers do not match. We'll map the sources, identify what can be trusted now, and show the first Maven workflow.

We'll map your first trusted reporting workflow

You'll see what Maven handles now: sources, definitions, refreshes, and outputs

No pitch deck. No pressure. 20 minutes.

Map Your First Workflow