Connect Trustpilot
Authorize or configure Maven from the Data Sources screen, then pick the account and workspace to sync.
Email & SMS integration
Trustpilot reporting & campaigns
Turn customer reviews, star ratings, verification, and response analytics into 2 governed metrics for dashboards, agent answers, and cross-channel reporting.
What you can do with Trustpilot in Maven
Maven models Trustpilot into 2 governed metrics from the semantic layer. Track Review Count and Total Review Score, break results down by Sentiment and Verified buyer, and report Trustpilot alongside Shopify, HubSpot CRM and Facebook Ads without rebuilding exports or metric logic for every report.
What you can measure
2 Trustpilot metrics you can use consistently
Maven keeps Trustpilot numbers consistent across dashboards, reports, and answers so the team is not debating which spreadsheet is right.
Review Count
Reviews represented by the row; individual-review sources contribute one, while aggregate sources contribute their source count.
Total Review Score
Additive rating score; divide by review_count for average rating when the source provides rating aggregates.
How it works
Connect Trustpilot, then map the first workflow
No SQL, no warehouse setup, no data engineer. Connect the source, then Maven models the fields needed for the first trusted workflow.
Maven syncs and models the data
Maven pulls your Trustpilot data (1 objects) and models it into governed, conformed tables — no SQL, warehouse, or pipeline setup required.
Report, ask, and automate
Ask questions in natural language with the Maven agent, drop the metrics into dashboards, set alerts on what matters, and schedule deliveries to your team.
What Maven syncs from Trustpilot
Public customer reviews
Works well with
Report Trustpilot alongside the rest of your stack
FAQ
Trustpilot reporting questions
What Trustpilot metrics can I report on in Maven?
Maven exposes 2 governed Trustpilot metrics, including Review Count and Total Review Score — each defined once so it means the same thing in every report.
What can I break Trustpilot performance down by?
You can break Trustpilot metrics down by Sentiment and Verified buyer.
Can I combine Trustpilot with other data sources?
Yes. Trustpilot reports alongside sources like Shopify, HubSpot, Facebook Ads, Google Ads and Google Analytics 4. Maven models every source into one governed layer, so you can blend them in a single dashboard, report, or question.
What Trustpilot data does Maven sync?
Maven syncs public customer reviews from Trustpilot.
How often does Trustpilot data sync to Maven?
Maven keeps Trustpilot data on scheduled refreshes after the source is connected, with sync status visible in the workspace before reports are shared.
Is my Trustpilot data secure with Maven?
Yes. Maven encrypts integration credentials and tokens, scopes access to the workspace, and uses the connection only to sync the reporting data needed for governed analytics.
Ready to see the first report your team can trust?
Bring one report where the numbers do not match. We'll map the sources, identify what can be trusted now, and show the first Maven workflow.
We'll map your first trusted reporting workflow
You'll see what Maven handles now: sources, definitions, refreshes, and outputs
No pitch deck. No pressure. 20 minutes.
